Customer surveys are a valuable tool to learn about your audience and how they feel about your website. Gaining a deeper understanding of your audience and their online behaviour can help you optimize your site to convert better.
Our process for developing surveys, as well as analyzing survey results is based on rigorous, statically sound data collection and analysis techniques.
After initial discussion about the central objectives of your survey questionnaire, Convert Experts will:
✓ Come up with a set of relevant survey questions.
✓ Set-up the survey in a platform like SurveyMonkey or Google Forms.
✓ Create Call To Action text to engage people with the survey:
✓ Work with you to send out the survey to your current mailing list and promote through social media.
✓ Compile and analyze survey results.
✓ Create a informative report explaining the survey results and suggested next steps.
What You Get: You’ll receive a detailed report analyzing results of the survey questionnaire in easy-to-understand points, with charts clearly showing your audience response.
Results from the survey questionnaire and our informed analysis will provide you with insight into how your users feel about your website and what elements can be improved to facilitate more conversions.
To customized survey development done for your website, get in touch.
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